Aftercare

Project

Aftercare

Discipline

Web Design · UX

Context

Digital Sex Worker Safety

Audience

Digital sex workers in NZ

A UX and prototyping project designing a platform for digital sex workers to understand and protect their rights online.

Working in a team of three, we explored challenges digital sex workers face around online safety, content ownership, and consent. My role focused on UX design and prototyping across web and mobile. We wanted to make complex information easier to understand and help people feel more confident navigating their rights.

Goal

Design a platform that makes digital rights and safety resources genuinely accessible to sex workers by building enough trust so that users feel confident acting on what they find.

Research

The gap

Every design decision had to reinforce trust.

  • Creators lack support to understand their rights
  • Content is shared without consent or awareness
  • Those new to the industry deserve clear, accessible guidance

Secondary research and competitive analysis surfaced three key insight areas: consent, creators, and content. We also reached out to Curative NZ, whose direct feedback shaped the direction of the platform.

— Anonymous

"Working online gives me more control over who I interact with and how I present myself, but it also comes with risks around how my content is shared and used."
Problem

Digital sex workers often lack accessible tools to manage their content and navigate online spaces safely.

Development

Lo-fi wireframes

I started with lo-fi wireframes to map out core structure without getting distracted by visuals. The priority was figuring out what information users needed and in what order. This initial layout proved unpredictable to users, making it a clear area for change.

Mid-fi exploration

User feedback pushed me to simplify the information hierarchy and clarify the distinction between "Resources" and "Guide" sections, which users kept conflating.

Navigation UI exploration

I tested three navigation patterns: hamburger menu, "More" dropdown, and grouped nav. Users consistently expected a logical flow from campaign to action, so I landed on the "more" nav for desktop and hamburger for mobile.

Hi-fi interface

Softer shapes, bold typography, and a creator-led photography style made the platform feel approachable and non-institutional. Visual consistency issues emerged at this stage and became clear next steps.

Challenge / What Changed

Testing showed a positive and accessible experience overall, though concerns around visual consistency arose. This prompted me to explore how to strengthen the project's visual cohesion.

Interaction Design

The goal was to make legal rights, safety information, and community resources feel immediately accessible without being dense. Every interaction was considered with emotional context in mind, from how content is layered and revealed, to how navigation guides users through a potentially vulnerable and unfamiliar space.

Outcome

A responsive platform to educate and support digital sex workers through clear navigation and accessible resources. The platform extended into a physical campaign via posters, brochures and stickers, further bringing the project to life.

The core message across every touchpoint: your content, your consent.

Reflection

This project changed the way I think about trust in digital spaces. The information wasn't complicated, but it often felt difficult to access, especially for people who didn't know where to start. What stood out was how much small decisions could influence whether someone felt confident continuing through the experience. Working with Curative NZ challenged a lot of our assumptions and pushed us to think more carefully about who we were designing for and why.